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Terms of Use

Introduction to the e-shop – General Terms of Use

The website pascallesd.com is the e-shop for the sale of products through the internet of Pascalle S.D. (pascallesd.com), a business legally operating in accordance with the applicable Greek legislation.

  1. More specific provisions – information about the e-shop:

Website: pascallesd.com
Contact/order telephone number: +30 6948606060
Beneficiary: Pascalle S.D. KAI SIA L.P.
Email: info@pascallesd.com

Tax Identification Number: 802911917
Business Registry : 185163301000

The use of our e-shop and your purchases through it are determined and governed by the following terms and conditions.

Before you enter and use our e-shop, pascallesd.com, please read carefully and make sure that you understand and agree with these terms, rules, statements and conditions, as your use and browsing through pascallesd.com, implies your explicit and unreserved consent and acceptance thereof.

The business reserves the right to unilaterally modify or change the contents of pascallesd.com at any time without prior notice to users; visitors/users have the responsibility to periodically check whether any amendments have been made to these terms of use; the business informs users through this website on any amendments to the terms of the transactions; any amendment or change does not apply and does not affect already processed orders; the terms and conditions of use of the website and the transactions carried out through it do not violate the mandatory provisions of Greek legislation; the contracts through the e-shop are concluded in the Greek language, which you declare that you understand (writing and reading); Underaged persons or persons lacking legal capacity are not permitted to use the e-shop.

Upon entering the above website, you declare that you are an adult and that you have legal capacity; furthermore, you declare that you are committed not to permit the use of your data and your codes by underaged persons or persons lacking legal capacity; if such use of your data and your codes takes place, you are liable; for this reason, please follow the basic security rules of online transactions.

  1. Provided information & products:

The business is committed to the quality, completeness and validity of both the information provided on its website and the essential characteristics of the products displayed on its website, as well as the accuracy of the data related to the services provided by the business’s e-shop; in the context of good faith, the business is not liable for technical or typographical mistakes which may have occurred inadvertently or due to site breaks due to force majeure.

  1. Limitation of Liability:

The business cannot guarantee the availability of the products displayed; however, it is committed to informing consumers in good time about their unavailability.

The Company is only liable for gross negligence and willful misconduct in the event of delay in the delivery of the ordered products and for information or services it provides through its website.

The online store of the business is not liable for any technical problems which may arise for users, when they attempt access to or during their visit to the site and are related to the operation or compatibility of their own infrastructure using of the website; moreover, the business does not bear any responsibility for acts or omissions of third parties and in particular unfair third-party interventions in products and/or services and/or information available through its online store; where this site incorporates references to third-party websites, pascallesd.com is not liable for the contents of these pages, as well as for any damage or harm which may occur from their use, as the visitor has access to them exclusively by his/her own choice and liability.

  1. Obligations of the user:

The users of the e-shop website pascallesd.com accept and undertake not to use the online store of the business for sending, publishing, and generally by any means transmitting illegal, harmful, threatening, racist, offensive, annoying, slanderous, defamatory, vulgar, obscene or contents harmful to underage persons; such contents are not permitted to be retransmitted as per applicable laws and regulations; in addition, any visit to the website pascallesd.com and any transaction carried through it, must be made in the framework of personal and private use and solely for legitimate purposes and in a manner that does not restrict or impede its use by third parties; The visitor is required to use the site in accordance with the law, the principles of good morals and the present terms, and not to perform any acts or omissions which may cause damage or malfunctioning or affect or endanger the provision of the services by pascallesd.com.

Users are not entitled to transmit internal and confidential information obtained or disclosed as part of a business relationship, or information which is governed by confidentiality agreements, nor agreements or information infringing any patent, trademark, copyright or other proprietary rights of third parties; finally, users may not invade and tamper with software viruses or any other passwords, files or programs designed to interrupt, damage, destroy or interfere with the operation of any computer’s software or hardware intentionally or unintentionally, because any such action violates the applicable Greek and EU legislation and their provisions; furthermore, users are not permitted, when visiting the business’s website, to harass third parties in any way and by any contents, or to use the site to collect or store personal data of other users.

If you are a consumer and face an issue with a purchase from our website, you may use the EU Online Dispute Resolution (ODR) platform: ODR Platform.

Pascalle SD
Privacy Policy

Pascalle S.D. (pascallesd.com), as a data Controller, collects, stores, uses and generally processes your personal data when you visit the business’s website.

Pascalle S.D. (pascallesd.com) is committed to protecting your personal data and processing it in accordance with the General Data Protection Regulation (GDPR 2016/679), applicable EU/Greek data protection law (including Law 3471/2006 on electronic communications privacy), and guidance of the Hellenic Data Protection Authority.

The assignment of your Data to the business as requested by its website is necessary to achieve the basic purpose of collecting the data and may, for example, if denied, become impossible for the company to fulfill [its obligations arising from] our agreement.

We process personal data lawfully, fairly, and transparently, for specified and legitimate purposes, only as long as necessary, and with appropriate technical and organizational security measures.

We take care to collect only your necessary Data, which are appropriate and specific for the intended purpose; such Data includes the following:

–    Full name
–    Full address
–    Delivery details
–    Billing details
–    Telephone number and
–    Email address

Furthermore, the following may be included:

  • Data from your transactions with us via our e-shop.

For example, we collect notes from our conversations with you, details of any complaints or comments you may make, details about the purchases you made, products added to or removed from your cart, how and when you contact us et seq.

  • Shopping interests and preferences, which help us to suggest specific products and services of interest to you;

We will request and use only the Data we have collected to suggest products or services of interest to you and to further improve your purchasing experience with us; of course, it is always your choice to share such data with us.

  • Traffic information on our website or other websites you browsed before us.
  • Information collected from the use of cookies in your browser (i.e., IP addresses, device/program identifiers, pages you visit, time spent on the site, interface events).

* Payment information, including your card details, is submitted directly to EUROBANK’s secure environment and is not stored by us.

  • Your comments and product reviews.
  • To provide the best possible site experience, we collect technical information about your Internet connection and browser, as well as the country and phone code where your computer is located, the web pages that appear during your visit, the clicks on ads, et seq.
  • The username of your social media account, if you interact with us through such accounts, to help us respond to your comments or questions.

If you choose not to share some of your Data with us or deny certain communication rights, we may not be able to provide some of the services you have requested; for example, if you ask us to advise you when a product will be available again, we cannot serve you if you have withdrawn your general consent to receive updates from us.

We inform you that your Data is processed either by the business’s specially authorized personnel or by the business’s computer systems and electronic devices.

For the disclosure of information about our products, services and events, as well as for other purposes specified below, we do the following:

Sending a newsletter:

Upon such consent, we will use your personal data, preferences and transaction details to inform you via email, internet, telephone and/or social media about relevant products and services, including personalized offers, discounts, etc; of course, you may revoke this consent at any time.

Sending you updates required by law or necessary to inform you about any changes in our services. For example, updates about privacy notifications, notifications about the revocation of a product and legally required information about your orders; such service messages will not contain promotional material and will not require prior consent when sent by e-mail or text message (SMS); if we do not use your personal data for these purposes, we are not able to comply with our legal obligations.

We keep your Personal Data as long as necessary to fulfill the purposes outlined in the present terms (unless a longer retention period is required by any applicable law); in general, this means that we will keep your personal Data as long as you have an account with our business; As for your Data, related with the purchase of products, we keep such data for a longer period to comply with our legal obligations (such as tax and commercial legislation and for warranty purposes); At the end of this retention period, your Data will be completely deleted or kept without your name, for example by aggregating them with other data so that they can be used in an unrecognizable way for statistical analysis and business planning.

In addition, the information used to identify you as an account user are two: Username and Personal Security Password;

Each time you enter your Data, you are given access to your personal account; This process is securely ensured by encryption when transferred to the Internet and the servers of the business; by the same standards, you are offered the ability to change your Personal Security Password as often as you wish; after entering the desired password, the new one is encoded and stored in the Business’s systems; For this reason, the only person who knows your password is you and you are solely liable to keep the password secret from third parties.

The above measures may be reviewed and amended when necessary.

You maintain the right to access your personal Data, i.e. you have the right to be informed by us regarding the processing of your Data.

Furthermore, you maintain the right to correct inaccurate personal Data and if you find that there is an error in your Data, you may file an application to correct them (for example name correction or information on change of address); you also maintain the right of erasure / “to be forgotten”, i.e. you may ask us to delete your Data if they are no longer necessary for the above-mentioned processing purposes or you wish to withdraw your consent, in case the latter is the only legal basis for such process; furthermore, you maintain the right to transfer your Data, that is, you may ask us to receive in a readable form the Data you have provided, or to ask us to forward it to another Controller, a right to limit the processing, that is, you may ask us to limit the processing of your Data for as long as your processing objections are pending, and finally, the right to oppose and revoke consent to the processing of your Data.

To exercise your rights, you may submit a request to us at the above electronic address of the business info@pascallesd.com and we will take care to examine it and respond as soon as possible.

To protect the confidentiality of your information, we will ask you to verify your identity before submitting any request you submit under these terms.

There is also a right to lodge a complaint with the Personal Data Protection Authority (www.dpa.gr.).

Our website may contain hyperlinks to third parties. We are not responsible for the privacy practices or the content of these websites. We recommend that you read their privacy policies.

Our services are intended for adults. We do not knowingly collect data from minors. If you believe that a minor has provided us with data, please contact us to have it deleted.

Transfers outside the EEA

Where data transfers outside the EEA are required, appropriate safeguards (such as Standard Contractual Clauses) are implemented, and transfer impact assessments are carried out in accordance with the GDPR.

The applicable law is Greek law, as formulated in accordance with the General Regulation on the Protection of Personal Data 2016/679/EU and in general the current national and European legislative and regulatory framework for the protection of personal Data.

The Courts of Athens are competent to resolve any dispute arising from issues concerning your personal Data.

We encourage you to read this Policy at regular intervals to be fully aware of how your Data is protected as well as because this policy may be updated from time to time.