Shipments

Shipment costs are not included in the product price and are borne by the buyers, unless it is explicitly stated otherwise.

By placing products in your order cart, you can see your order’s shipment cost. The shipment cost is not standard but varies depending on your address and the size and weight of your order.

In case the product is not immediately available to be shipped, the order will remain pending, and our business will contact you with the expected availability date, the substitution or cancellation of the order.

The address specified by the buyer must be real and valid. In case the buyer is absent from the address they have specified, or their address details have changed, the buyer is responsible for notifying the business in a timely manner, in order to ship the order to the correct address. Otherwise, the buyer will bear the additional shipment cost.

Notice: Receiving the item and signing for the carrier equates with acceptance of the product and of its excellent condition.

SHIPMENT COSTS

Shipping cost may vary depending on the weight or volume of the order, as well as customs fees (for shipments abroad).

A. GREECE

All products are shipped using a Courier company to the address you have specified in your order within 7 working days, provided the products are readily available to be shipped.

  • For orders within Greece, the cost is 1,80 EUR, 7,50 EUR for shipping to Cyprus
  • Shipping prices may differ according to the shipping company’s policy.

*The prices above include VAT.

In case there is a delay in the delivery of your order, please contact us via email at info@pascallesd.com

B. CYPRUS

All products are shipped by Courier to the address you have specified by arrangement, provided they are readily available.

For orders concerning Cyprus, a shipping fee of €3.5 applies.

Β. ABROAD

All products are shipped using a Courier company to the address you have specified by arrangement, provided they are readily available.

Pascalle SD
Privacy Policy

Pascalle S.D. (pascallesd.com), as a data Controller, collects, stores, uses and generally processes your personal data when you visit the business’s website.

Pascalle S.D. (pascallesd.com) is committed to protecting your personal data and processing it in accordance with the General Data Protection Regulation (GDPR 2016/679), applicable EU/Greek data protection law (including Law 3471/2006 on electronic communications privacy), and guidance of the Hellenic Data Protection Authority.

The assignment of your Data to the business as requested by its website is necessary to achieve the basic purpose of collecting the data and may, for example, if denied, become impossible for the company to fulfill [its obligations arising from] our agreement.

We process personal data lawfully, fairly, and transparently, for specified and legitimate purposes, only as long as necessary, and with appropriate technical and organizational security measures.

We take care to collect only your necessary Data, which are appropriate and specific for the intended purpose; such Data includes the following:

–    Full name
–    Full address
–    Delivery details
–    Billing details
–    Telephone number and
–    Email address

Furthermore, the following may be included:

  • Data from your transactions with us via our e-shop.

For example, we collect notes from our conversations with you, details of any complaints or comments you may make, details about the purchases you made, products added to or removed from your cart, how and when you contact us et seq.

  • Shopping interests and preferences, which help us to suggest specific products and services of interest to you;

We will request and use only the Data we have collected to suggest products or services of interest to you and to further improve your purchasing experience with us; of course, it is always your choice to share such data with us.

  • Traffic information on our website or other websites you browsed before us.
  • Information collected from the use of cookies in your browser (i.e., IP addresses, device/program identifiers, pages you visit, time spent on the site, interface events).

* Payment information, including your card details, is submitted directly to EUROBANK’s secure environment and is not stored by us.

  • Your comments and product reviews.
  • To provide the best possible site experience, we collect technical information about your Internet connection and browser, as well as the country and phone code where your computer is located, the web pages that appear during your visit, the clicks on ads, et seq.
  • The username of your social media account, if you interact with us through such accounts, to help us respond to your comments or questions.

If you choose not to share some of your Data with us or deny certain communication rights, we may not be able to provide some of the services you have requested; for example, if you ask us to advise you when a product will be available again, we cannot serve you if you have withdrawn your general consent to receive updates from us.

We inform you that your Data is processed either by the business’s specially authorized personnel or by the business’s computer systems and electronic devices.

For the disclosure of information about our products, services and events, as well as for other purposes specified below, we do the following:

Sending a newsletter:

Upon such consent, we will use your personal data, preferences and transaction details to inform you via email, internet, telephone and/or social media about relevant products and services, including personalized offers, discounts, etc; of course, you may revoke this consent at any time.

Sending you updates required by law or necessary to inform you about any changes in our services. For example, updates about privacy notifications, notifications about the revocation of a product and legally required information about your orders; such service messages will not contain promotional material and will not require prior consent when sent by e-mail or text message (SMS); if we do not use your personal data for these purposes, we are not able to comply with our legal obligations.

We keep your Personal Data as long as necessary to fulfill the purposes outlined in the present terms (unless a longer retention period is required by any applicable law); in general, this means that we will keep your personal Data as long as you have an account with our business; As for your Data, related with the purchase of products, we keep such data for a longer period to comply with our legal obligations (such as tax and commercial legislation and for warranty purposes); At the end of this retention period, your Data will be completely deleted or kept without your name, for example by aggregating them with other data so that they can be used in an unrecognizable way for statistical analysis and business planning.

In addition, the information used to identify you as an account user are two: Username and Personal Security Password;

Each time you enter your Data, you are given access to your personal account; This process is securely ensured by encryption when transferred to the Internet and the servers of the business; by the same standards, you are offered the ability to change your Personal Security Password as often as you wish; after entering the desired password, the new one is encoded and stored in the Business’s systems; For this reason, the only person who knows your password is you and you are solely liable to keep the password secret from third parties.

The above measures may be reviewed and amended when necessary.

You maintain the right to access your personal Data, i.e. you have the right to be informed by us regarding the processing of your Data.

Furthermore, you maintain the right to correct inaccurate personal Data and if you find that there is an error in your Data, you may file an application to correct them (for example name correction or information on change of address); you also maintain the right of erasure / “to be forgotten”, i.e. you may ask us to delete your Data if they are no longer necessary for the above-mentioned processing purposes or you wish to withdraw your consent, in case the latter is the only legal basis for such process; furthermore, you maintain the right to transfer your Data, that is, you may ask us to receive in a readable form the Data you have provided, or to ask us to forward it to another Controller, a right to limit the processing, that is, you may ask us to limit the processing of your Data for as long as your processing objections are pending, and finally, the right to oppose and revoke consent to the processing of your Data.

To exercise your rights, you may submit a request to us at the above electronic address of the business info@pascallesd.com and we will take care to examine it and respond as soon as possible.

To protect the confidentiality of your information, we will ask you to verify your identity before submitting any request you submit under these terms.

There is also a right to lodge a complaint with the Personal Data Protection Authority (www.dpa.gr.).

Our website may contain hyperlinks to third parties. We are not responsible for the privacy practices or the content of these websites. We recommend that you read their privacy policies.

Our services are intended for adults. We do not knowingly collect data from minors. If you believe that a minor has provided us with data, please contact us to have it deleted.

Transfers outside the EEA

Where data transfers outside the EEA are required, appropriate safeguards (such as Standard Contractual Clauses) are implemented, and transfer impact assessments are carried out in accordance with the GDPR.

The applicable law is Greek law, as formulated in accordance with the General Regulation on the Protection of Personal Data 2016/679/EU and in general the current national and European legislative and regulatory framework for the protection of personal Data.

The Courts of Athens are competent to resolve any dispute arising from issues concerning your personal Data.

We encourage you to read this Policy at regular intervals to be fully aware of how your Data is protected as well as because this policy may be updated from time to time.